How can I contact PULSE / FIND?
Use the contact page form and include your order number when asking about an existing order.
When will my order ship?
Order processing and delivery estimates can vary by product and supplier. Any available estimated delivery information will be shown during checkout or in the product information. Tracking details are sent when they become available.
Where can I find tracking information?
When tracking is available, it will be sent to the email address used at checkout. Please also check your spam or promotions folder.
Can I change or cancel an order?
Contact us as soon as possible with your order number. Changes may not be possible after an order has entered processing or fulfillment.
What if an item arrives damaged or incorrect?
Contact us with your order number and a description of the issue so we can review the next steps under the applicable store policy.
What is your return policy?
Please review our Returns & Refunds policy for the applicable terms and instructions.